Luxura Ceramics shall provide standard export documentation including the commercial invoice, packing list, and bill of lading or airway bill, as applicable.
Any additional documentation (e.g., certificate of origin, fumigation certificate, insurance certificate, or third-party inspection reports) requested by the buyer shall be provided at the buyer’s cost and responsibility, unless otherwise agreed in writing.
If third-party inspection is requested by the buyer, it must be arranged and paid for by the buyer prior to shipment.
Inspection at the factory or port does not waive Luxura Ceramics’ terms regarding quality claims after delivery.
All goods are packed in standard export-worthy packaging suitable for containerized shipment.
Special packaging requirements must be communicated in advance and may attract additional charges.
Luxura Ceramics shall not be liable for any damages resulting from improper handling, storage, or installation by the buyer, its agents, or contractors.
In no event shall Luxura Ceramics’ aggregate liability exceed the total invoice value of the goods supplied under the relevant order.

Privacy Policy – Luxura Ceramics

At Luxura Ceramics, we are committed to protecting your personal information and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a quote, or fill any form, we may collect:

Name
Email address
Phone number
Company name
Country/Location
Business requirements or inquiries
b. Non-Personal / Technical Information
Automatically collected through cookies and analytics tools:

IP address
Browser type
Device information
Pages visited
Time spent on the website
—
2. How We Use Your Information

We use your information to:
Respond to your inquiries
Provide product details, quotations, and support
Improve our website performance and user experience Send relevant updates, marketing content, or follow-up messages (only if you opt-in) Prevent fraud or misuse of our website

Unauthorized access

Loss Misuse or alteration
Although we take strong measures, no online platform is fully secure. We recommend you follow safe browsing practices.
—
6. Your Rights
You have the right to:Request access to your personal data

Ask for correction or deletion Withdraw consent for marketing communication

Request clarification about how your data is used

To exercise these rights, contact us at:
contact@luxuraceramics.com
—
7. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy policies or practices. We encourage you to review their policies separately.
—
8. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 16. If such data is identified, we delete it promptly.
—
9. Changes to This Policy

We may update this Privacy Policy in the future. Any changes will be posted on this page.
—
10. Contact Us

For any questions related to this Privacy Policy or your data, contact us at:
📧 contact@luxuraceramics.com
🌐 www.luxuraceramics.com